School Contacts

 

Dear Parents,

Considering your  concerns ,complaints or suggestions, kindly stick to the following:

First Step :

§ Send your notes written in the channel book & you’ll receive a reply on time.

Second Step:

§ Send what you need in a closed envelop with the name of the person in charge

on it & give it to the bus matron or inside the channel book & you’ll receive

a reply within 24 à48 hours according to the problem you sent.

Third Step :

§ Calling the Front Office to set an appointment with the responsible person required in case of emergency.

§ Also there’s the daily direct line (parent care)for primary stage : 01140449946 for  

    complaints & suggestions . Mrs. Gehan Awad is the person in charge daily from

    9:00a.m à 11:00a.m and from 1:00p.mà 2:00 p.m,so please stick to the fixed time.

 

§ Also there’s the daily direct line (parent care)for prep.& sec stages: 01001634964 for complaints & suggestions . Mrs. Azza Esmat is the person in charge daily from

 9:00a.m à 11:00a.m and from 1:00p.mà 2:00 p.m,so please stick to the fixed time.

 

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          

Fourth step:

·        you can come to school and write your complaint at the Front Office

                                       

Fifth Step:

·         Meeting the responsible person according to the following schedule if you didn’t receive a reply according to the previous steps :